Operations Manager – Pavement Marking Operations
Job Summary
The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch’s market presence and establish it as the preferred provider of high-quality pavement marking services in the region.
Key Responsibilities
Customer Relationship Management
· Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients.
· Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service.
Business Development
· Identify and pursue new business opportunities within the region to expand the customer base.
· Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed.
Team Leadership
· Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals.
· Foster a collaborative, safe, and productive work environment with clear expectations and accountability.
· Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk.
Project Management & Estimating
· Accurately evaluate job requirements and prepare competitive, profitable estimates and bids.
· Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion.
Safety & Compliance
· Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards.
· Conduct regular safety meetings, audits, and inspections to maintain a safe working environment.
Required Qualifications
· 5+ years of experience in construction or the pavement marking industry
· At least 3 years of experience in estimating, project management, or a leadership role
· Proven ability to build and maintain strong customer relationships based on trust and service quality
· Strong estimating and cost-control skills in construction or pavement marking projects
· Demonstrated experience leading and motivating high-performing teams
· Knowledge of OSHA regulations, DOT requirements, and construction safety best practices
· Excellent communication, problem-solving, and negotiation skills
Preferred Qualifications
· Bachelor’s degree in Construction Management, Business, or a related field (or equivalent experience)
· Prior experience in pavement marking or road construction
· Familiarity with estimating software and project scheduling tools
Benefits
· Health Insurance
· Dental Insurance
· Vision Insurance
· 401(k) Retirement Plan
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