Job Description

About the Company:

AIO is the AI-native operating system for modern restaurants. AIO unifies everything in one place - POS, payroll, scheduling, accounting, marketing campaigns, inventory, and purchasing - so teams can run smarter, faster, and more profitably with a single, intelligent platform.

This is a chance to build for a massive, fragmented, $1T+ annual industry alongside founder/CEO Alex Hult, a restaurateur who has spent 15+ years scaling hospitality concepts to $50M+ in revenue, and founder/CTO Zia Hasnain, a technologist with 25+ years of experience building hardware, software, and AI at scale (Motorola, Nvidia). Since we rolled out in the Bay Area earlier this year we are already seeing what happens when everything lives in one place: lowered labor cost through automation and efficiency, better controls on inventory leading to lower costs and smarter purchasing and cutting edge fully encompassing marketing solutions that drive new customers and bring them back. 

Backed by Sound Ventures (Ashton Kutcher's Fund), Rebellion Ventures (Jukka Alanen), Cambrian VC (Rex Salisbury) and c-suite angels like Keith Cox (Opentable), David Faugno (1password), Mark Anderson (Cloudflare) and Doug Merritt (Splunk). 

AIO is on a mission to redefine how restaurant technology works. We're a customer and execution-obsessed team building AI that actually understands restaurants.

About the Role:

As our first Head of Sales, you'll define how we scale from early traction to $10M+ in the next year. You'll own the full revenue function – you'll shape how our sales process is structured, how our team is built, and how restaurants adopt AI for the first time. You'll operate as a player-coach in the early days – closing your own deals to shape the sales playbook – while coaching the existing sales team on a repeatable, scalable sales motion.

With strong early product-market fit, rave reviews from early customers, and a massive $1T+ industry hungry for a modern, AI-native operating system, you'll have the runway to build something enduring: building our sales org from the ground up, evolving our pricing and packaging working directly with the founders, and shaping how restaurant operators everywhere experience AIO for the first time.

What will be your responsibilities?

• Revenue Engine & Scale : Own and execute our path from early traction to $10M+ ARR in the next year - with 500+ restaurants on the platform by the end of 2026.

• Team Building & Leadership : Recruit, hire, and develop a world-class sales team with a servant leadership approach. Expand the team beyond the Bay Area in 2H by identifying and training regional sales managers in expansion cities

• Develop Playbooks : Become obsessed with our ideal customer profile and develop playbooks for scalable, repeatable deals

• Hands-On Deal Execution : Lead by example by closing your own deals while coaching your team. Instead of implementing the playbook from your last role, deeply learning and understanding both the prospective customer and field sales approach needed

• Strong Product – GTM Feedback Loop : Collaborate closely with Product, Marketing, and Customer Success to advocate for the needs of prospective and existing customers. Drive pricing and packaging evolution as we add new products. Bring customer insights back to influence product roadmap.

• Systems & Operations : Build scalable sales processes that use AI and automation to drive the most efficient field sales team.

What are we looking for, and what does it require to be the right fit for this role?

• Minimum 7+ years of progressive sales leadership experience with proven success being part of the team that scaled B2B companies from $1M to $10M+ ARR

• Experience building and developing a world-class sales team through a servant leadership approach, especially in a product that required a field sales approach

• Hands-on execution mindset - willing to close your own deals, not just manage others. Proven track record of personal quota achievement alongside team leadership.

• AI fluent with demonstrated ability to articulate how AI has impacted sales team - and how to incorporate it into sales operations

• Experience working closely with VC-backed founders and thrive in high-intensity environments.

Nice to Have:

• Experience in restaurant technology

• Thought leader for sales through LinkedIn, webinars, community groups like Pavilion with an existing network of sales reps in the West Coast 

Why AIO?

Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.

We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing, and rewards, to back-of-the-house management like inventory, staff, and financials.

We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.

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