Verizon Customer Service Representative Job at Apollo Executives, Conshohocken, PA

citudFJ5NWI0N0ovTk9OdkI0ZWFRSWh4MEE9PQ==
  • Apollo Executives
  • Conshohocken, PA

Job Description

We’re proud to support some of the most recognized names in telecommunications, including Verizon, a leader in connectivity and innovation. As we continue to expand our footprint throughout the Philadelphia region, we’re looking for a confident, customer-focused professional to join our growing team as a Verizon Customer Service Representative.

In this role, you’ll become a key point of contact for new and existing Verizon customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish. Whether you're answering service questions or helping someone select the right package for their needs, your goal will always be to deliver value, build trust, and strengthen long-term relationships.

If you’re someone who thrives in a fast-paced, people-first environment and is looking to grow within a company that truly invests in its team, we’d love to meet you.

What You’ll Do:

  • Interact directly with Verizon customers to answer service-related questions, recommend personalized solutions, and ensure satisfaction with their plan or product
  • Provide expert guidance on Verizon’s latest offerings, promotions, and service packages
  • Troubleshoot and resolve customer concerns with clarity, professionalism, and efficiency
  • Participate in daily team briefings and ongoing training sessions to stay informed on updates and client expectations
  • Collaborate with teammates to meet individual and team-based service and performance goals
  • Maintain full compliance with all Verizon standards, safety protocols, and customer service procedures

What We’re Looking For:

  • Previous experience in customer service, retail, or sales (1–3 years preferred)
  • Strong communication and problem-solving skills
  • Ability to build rapport quickly and tailor solutions to customer needs
  • Eagerness to learn, adapt, and grow in a team environment
  • Reliable and self-motivated with a results-driven mindset
  • High school diploma or equivalent (Bachelor’s degree is a plus, but not required)

Job Tags

Full time,

Similar Jobs

EQ Holdings

Systems/Network Administrator Job at EQ Holdings

 ...Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. Were seeking an experienced systems...  ..., routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments Maintain cloud... 

IDR, Inc.

Director of Project Management Job at IDR, Inc.

 ...IDR is seeking a Director of Project Management to join one of our top clients in Suwanee, GA. This role is a fantastic opportunity for a seasoned professional to lead and manage multiple teams and projects within a dynamic manufacturing environment. If you are looking... 

Montalbano Lumber

Outside Sales Representative Job at Montalbano Lumber

 ...Job Title: Outside Sales Representative Department: Sales Reports To: Vice President Job Summary: The Outside Sales...  ...Microsoft Office Suite. Familiarity with CRM systems and quoting software. Knowledge: Understanding of local building codes, construction... 

Swanky Paws Pet Spa

Dog Trainer Job at Swanky Paws Pet Spa

 ...Swanky Paws Pet Spa in Lawrenceville, GA, is looking for one dog trainer to join our team. We currently offer Private Dog Training for all levels of obedience, in addition to trick training, behavior modification, socialization, in-home classes, and unique requests.... 

Top Level Promotions

Office Support Assistant Work from Home Job at Top Level Promotions

 ...Work from Home Data Entry & Office Administration Flexible Online Role About the Job We are seeking organized and motivated individuals...  ...in New Bedford, Massachusetts, USA , for an entry-level remote position in data entry, office administration, and...