Job Description

Job Title: Site Merchandiser / Product Content Specialist

Location: Houston/Katy , TX(Local Preferred) 100% Onsite

Duration: Long Term

Responsibilities:

• Maintain and enrich product data to ensure accurate and appealing online presentations, Customer Decision tree, Taxonomy, including imagery, videos, descriptions, specifications,

• Merchandise Product Attribute Standardization – Experience with standardizing attributes for various categories through competitive research and analysis, defining Customer Decision tree, Taxonomy etc.

• Conduct regular audits of product content for accuracy, consistency, and alignment with brand standards

• Partner with vendors to acquire and manage high-quality product content and assets

• W ork with the Marketing team to develop strategies for cross-channel merchandising, aligning website product presentation with other digital channels such as mobile apps, email marketing, and social media

• Manage and optimize the placement and categorization of products on the website and across digital channels to enhance discoverability and conversion

• Utilize analytics tools to measure product performance and identify trends, making data-driven recommendations for merchandising adjustments

• Collaborate with the Marketing and Inventory t eams to ensure promotional readiness and availability of stock for featured products

• Continuously improve product presentation by testing and implementing enhancements to descriptions, imagery, and overall user experience

• Maintain accurate tracking and reporting of product updates, promotions, and performance metrics

• Perform other related duties as assigned.

Experience Required

• Graduate with Marketing / Business / Merchandizing preferred with experience in Category Management / Site Merchandizing - Product attribute standardization , Product Review - Quality Check, Manage Product Attribute

• Has experience in cross functional stakeholder management and managing projects, experience in delivery as an individual contributor

• Communicates effectively with various entities, stakeholders, client managers, remote site personnel, and client technical and non-technical resources.

Responsibilities:

• Create merchandise category hierarchies, including assignment and reassignment of articles within the merchandise category hierarchy.

• Manage ERP product data, including article logistics data, product sellable unit configuration (pack size), article sales/POS data, and product expiry.

• Manage supplier changes and ensure product records are updated accordingly.

• Manage product performance, including measuring product delivery performance.

• Manage digital enrichment data, including initiating supplier enrichment, overseeing internal enrichment activities, and acquiring product-line information (data syndication opportunities).

• Demonstrate strong understanding of merchandising, product management, and upstream and downstream processes.

• Provide support for new product launches as required.

• Exhibit excellent oral and written communication skills.

• Absorb processes diligently and train TCS associates effectively.

• Communicate with internal and external stakeholders (including Buyers).

• Ensure SLA and KPI maintenance across processes.

• Handle team management, training, and motivation responsibilities.

• Manage escalation and resolution handling.

• Monitor delivery, quality, and exception handling.

• Identify and manage potential risks.

• Review and monitor all market research activities.

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