Job Description

We are currently seeking a highly motivated and results-driven Sales & Marketing Coordinator to join our dynamic team. As a Sales & Marketing Coordinator, you will be responsible for supporting the sales and marketing teams in executing strategic initiatives to further new business development. This will include dynamic sales support, managing projects, content creation,

and driving overall brand awareness.

Responsibilities

• Sales Enablement: Develop and maintain sales enablement materials, including email outreach, case studies, and video demos, to support the sales team in closing deals.
• Social Media Management: Take ownership of the company’s social media profiles, including content creation, scheduling, and engagement with followers to increase brand visibility.
• Email Marketing: Design and manage email marketing campaigns, including drafting content, segmenting lists, and analyzing campaign performance.
• Analytics and Reporting: Regularly analyze and report on key performance metrics related to sales and marketing activities, providing insights to guide strategy adjustments.
• Product Launches: Support the coordination and execution of product / new service launches, including developing launch materials and coordinating with all necessary cross-functional teams.
• Client Retention: Develop and implement client retention strategies, including loyalty programs, satisfaction surveys, and regular client communication.
• Competitive Intelligence: Monitor competitor activities, products, and marketing tactics to provide insights and recommendations for staying ahead in the market.
• Sales Collateral Development: Create and maintain a library of sales collateral, such as brochures, case studies, and presentations, that can be easily accessed and customized by the sales team.
• CRM Optimization: Work with the sales team to optimize the use of the CRM system, ensuring that it is fully leveraged for tracking, reporting, and customer engagement.
• Project Management: Take ownership of specific sales and marketing projects, ensuring they are completed on time, within scope, and to a high standard.

Qualifications

• 1–3 years of experience in a sales, marketing, or communications role, ideally within B2B, retail, or professional services environments. 
• Strong writing and communication skills , with the ability to create clear, compelling content across email, social, presentations, and sales collateral. 
• Hands-on experience with social media management , including scheduling tools, engagement strategies, and brand-building best practices.
• Comfortable with analytics , able to interpret data, pull insights, and translate findings into next steps for both sales and marketing initiatives. 
• Experience with CRM tools (Salesforce preferred) and a general understanding of how sales pipelines, reporting, and data hygiene support business development. 
• Highly organized project manager , capable of balancing multiple priorities, managing deadlines, and following through with exceptional attention to detail. 
• Creative problem-solver with the ability to take initiative, work independently when needed, and collaborate effectively across departments. 
• Strong PowerPoint and general presentation-building skills ; comfortable assembling clean, professional decks and sales materials. 
• Design sensibility (basic Canva or Adobe experience a plus, not required but beneficial). 
• A naturally curious, resourceful, and proactive mindset, someone who enjoys learning the business, spotting opportunities, and helping the team operate at a higher level. 
• Comfortable in a fast-moving environment , with the ability to adapt, iterate, and maintain quality under pressure.

Base Salary will range $48,000 - $60,000 and will be commensurate with experience.

Niven, a premier shopper-marketing company, offers solution-based, strategic retail merchandising services and solutions. We are a collaborative, employee-owned company that caters to agencies, brand marketers, and retailers alike. Our clientele includes many major retailers and renowned brands. Niven was founded in 1979 and is currently headquartered in Carol Stream, IL.

Niven has a strong legacy of creativity and innovation. We offer a great variety of benefits and perks to our employees, including great health care options, dental, vision, employee assistance program, pet insurance, and generous and flexible paid time off. We understand the challenges of working safely through these difficult times and offer flexible work scheduling.

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