Job Description

Our manufactured housing owner/operator client is currently seeking a qualified Regional Manager with previous mobile home experience to be responsible for overseeing 11 properties in the states of Wisconsin and Minnesota. This position has the ability to work remotely but you must be located in the Twin Cities area to regularly do site visits.

• The Regional Manager positions primary focus is to lead Property Managers and their teams to ensure proper customer service, relationships, budget and safety expectations are met.
• The Regional Manager position also includes, but is not limited to: Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
• Driving to critical number expectation of 100% occupancy rate at all properties
• Maintaining 95% staffing levels with “A Players” at all parks
• Maintaining profitability at all locations - work to a P&L - develop an “owner” mindset
• Maintaining Riverstone’s reputation within the mobile home property management industry
• Attend to community needs outside of normal business hours when emergencies arise 24/7
• Set high standards for themselves and their team, managing to performance expectations
• Perform prompt follow-up and follow-through
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Be invested in the mission and vision of Riverstone Communities and the specific properties you support

Regional Manager Requirements:

• Located in Minnesota
• 5+ years of experience within management, preferably in property management/mobile home property management
• 5+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
• 3+ years of experience within mobile home property management in Minnesota
• Successful track record with increasing occupancy, specifically with home sales and managing rehab/construction of home turnover.
• 5+ years of experience managing a successful team
• Ability to legally operate a motor vehicle with a valid driver’s license
• Work from home 50% of the time
• Ability to travel 50%, by both automobile and airplane
• Ability to take initiative and seek out details and information
• Bilingual in Spanish preferred

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