Job Description

Who We Are:

Trojan Partners is a full-service real estate brokerage, investment, and management firm redefining modern multifamily and student housing living across the Los Angeles market. With a strong focus on student housing near USC and a growing multifamily portfolio, we manage 500+ units and continue to expand our footprint through active brokerage, acquisitions, disposition, and property management operations.

We are seeking an experienced Commercial Real Estate Director of Operations to support a fast-moving brokerage and investment platform. This role works directly with the principal and plays a critical role in brokerage listings and sales, acquisitions and dispositions of owned assets, and select property management coordination. This is a hybrid role, with both remote work and in person responsibilities at our Century City office.

Key Responsibilities

Brokerage Transaction Coordination:

Manage end-to-end transaction workflows across acquisitions and dispositions. Coordinate escrow timelines, due diligence materials, third-party vendors, title, lenders, and key deal milestones. Track all active listings, buyer and seller communications, LOIs, PSAs, contingencies, and closing requirements. Maintain accurate pipeline reports, commission tracking, and compliance files. Ensure all commercial real estate documents are organized, executed, and delivered on schedule.

Brokerage Operations & Deal Execution:

Prepare and update offering memoranda, BOVs, property packages, and investment decks. Conduct light financial analysis and market research to support underwriting, pricing, and listing preparation. Maintain CoStar, LoopNet, Crexi, MLS, and internal listing platforms with accurate property and marketing information. Coordinate property tours, client meetings, internal deal reviews, and broker-to-broker communications. Support contract execution, escrow openings, and closing coordination.

Executive Administrative Support:

Manage the principal’s schedule, meetings, inbox flow, and key materials. Join select brokerage, investor, or ownership calls to maintain continuity and follow-up. Act as a central point of coordination across brokerage, acquisitions, and property management functions. Maintain organized deal rooms, file systems, and internal communication workflows.

Marketing & CRE Presentation Development:

Build polished offering memoranda, investor decks, BOVs, pitch books, and marketing materials using Canva, InDesign, and CRE platforms. Assist with marketing campaigns, email outreach, and investor and broker distribution. Maintain and grow CRM systems with accurate buyer, investor, and prospect data. Produce clean, professional materials that support active listings and capital markets activity.

Who You Are:

You have experience in commercial real estate brokerage operations, transaction coordination, or capital markets. You’re highly organized, detail-oriented, and comfortable managing multiple deals simultaneously. You move fast, anticipate next steps, and take ownership of execution. You communicate clearly and professionally across email, phone, and in-person settings. You’re tech-savvy and comfortable with MLS, CoStar, LoopNet, Crexi, CRM systems, and Excel. You thrive in a boutique, entrepreneurial environment and enjoy deal flow, structure, and precision.

Qualifications:

3–7+ years of experience in CRE brokerage operations, transaction coordination, or a capital markets role. Strong understanding of commercial real estate documents, escrow processes, and deal flow.

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