Job Description

Position: Operations Manager

Company: Bates Flooring

Location: Rockaway, NJ

Hours: Monday–Friday, 7:00 AM – 4:00 PM

Compensation: $46,000 – $72,000 Per Year, Depending on Experience

Position Overview

Bates Flooring is seeking a highly organized, detail-oriented Operations Manager to oversee financial management, project coordination, and day-to-day operations. This role is critical to ensuring the company runs smoothly, efficiently, and profitably. The ideal candidate will be hands-on, proactive, and comfortable managing multiple priorities across finance, project management, and field operations.

Key Responsibilities:

Financial Management

• Reconcile bank accounts and all financial transactions, including the General Ledger, credit card statements, accounts receivable, outstanding loans, and other financial matters impacting the business
• Monitor and anticipate cash flow fluctuations to ensure smooth business operations
• Issue payments as required via check, ACH, wire transfer, or other methods
• Manage Accounts Payable and Accounts Receivable, including client invoicing and active tracking of outstanding payments
• Record payments in the General Ledger and maintain detailed job lists showing payment history by client and by project
• Proactively follow up on aging AR balances
• Execute weekly payroll, including tracking PTO, sick days, and time off
• Onboard and offboard employees as needed

Project Management

• Procure materials for upcoming jobs, including placing orders and tracking availability
• Obtain and manage required documentation such as TDS sheets, cut sheets, shop drawings, and other client-requested materials
• Review architectural drawings, perform take-offs, and prepare job estimates
• Obtain vendor quotes and lead times and provide profitability analysis using internal forms and tools
• Review, execute, and manage job contracts and all required documentation, including lien waivers, notarized payment applications, and certificates of insurance
• Issue monthly job invoices and maintain detailed change order logs, ensuring all adjustments are billed or credited accurately

Millwork Shop Management

• Manage all communication and scheduling with millwork clients
• Track incoming purchase orders, materials, lead times, and production schedules
• Invoice millwork clients and coordinate deliveries and pickups as needed

General Operations & Field Support

• Receive and manage shipments at the warehouse as needed
• Provide occasional field support, including deliveries, material pickups, sample drop-offs, and check pickups
• Support job sites as needed to ensure projects stay on schedule
• Communicate with clients, suppliers, and business partners via phone and email
• Schedule field estimates for customers
• Maintain job calendars and collect field reports from installers

The Ideal Candidate

We are looking for a highly motivated, entrepreneurial individual who will treat Bates Flooring as if it were their own business. This person takes ownership, collaborates across all departments, and actively looks for ways to improve efficiency, organization, and profitability. The right candidate would be committed to helping the company run smoothly and efficiently every day.

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