Field Operations Technician - Fiber Optics Job at TPD, New Orleans, LA

citqbFFTaGI2TDUzTk9OdUE0R1lRWVY5MFE9PQ==
  • TPD
  • New Orleans, LA

Job Description

Build your future with a leader in technical services and telecommunications.
We’re looking for a skilled Field Operations Technician to join a growing team that values innovation, safety, and exceptional customer service. If you have a strong background in telecommunications, a knack for problem-solving, and a passion for helping customers, this opportunity is for you.

What You’ll Do

  • Perform installation, repair, configuration, and testing of moves, additions, changes, and disconnects (MACD) on Nokia, Infinera, and Ciena equipment.

  • Support customer optical, electrical, voice, and data services.

  • Conduct circuit testing using optical time domain reflectometers (OTDR).

  • Install and repair internet, copper and fiber cabling, rack-mounted routers, and demarcation extensions.

  • Diagnose and resolve technical issues — from cable runs to card swaps and data circuit installations.

  • Ensure compliance with company safety programs and operational standards.

  • Deliver best-in-class customer service, building trust through professionalism, empathy, and integrity.

What You Bring

  • Experience in telecommunications, electronics, cabling, or fiber business installation and service.

  • A technical diploma or degree (preferred but not required).

  • Strong computer skills, especially with Microsoft Office Suite.

  • Excellent communication and interpersonal skills.

  • Proven ability to work independently in dynamic field environments.

  • A positive, customer-first mindset and ability to de-escalate concerns with professionalism.

Work Conditions

  • On-call, evening, and weekend availability required.

  • Physically active role — includes lifting up to 50 lbs, working at heights or in confined spaces, and in various weather conditions (when safe).

Why Join Us?

Join a company that values teamwork, growth, and safety as much as technical excellence. You’ll be empowered to take ownership of your work, thrive in a supportive environment, and make a tangible impact every day.

Job Tags

Work at office, Weekend work, Afternoon shift,

Similar Jobs

Catholic Health

Nursing Assistant (NA) & Nursing Support Hiring Event Job at Catholic Health

 ...Nursing Assistants (NAs) Emergency Department Technicians (EDTAs) Monitor Technicians Certified Surgical Technologists Full-Time & Part-Time positions available for various shifts. Requirements: All Positions: HS diploma or GED; BLS (AHA) for direct... 

Confidential

Head of Founder’s Office Job at Confidential

 ...The Head of Founders Office is a senior, high-trust advisor who amplifies the Founders effectiveness through judgment, influence, relationship management, and strategic discernmentnot operational execution. This role exists to extend the Founders presence, protect... 

Red Oak Technologies

Manufacturing Manager (Python) Job at Red Oak Technologies

 ...Additional Information Background screening is conducted by the client. The Manufacturing group has zero tolerance for misdemeanor or felony theft or robbery offenses. This position is within an electrical component manufacturing environment (not medical devices).... 

QUAD CITIES KETAMINE CLINIC

Psychiatric Nurse Practitioner (PMHNP) Job at QUAD CITIES KETAMINE CLINIC

 ...Psychiatric Nurse Practitioner (PMHNP) Independent Practice Opportunity Quad Cities Ketamine & Wellness Clinic | Davenport, IA Quad Cities Ketamine & Wellness Clinic is seeking a Psychiatric Nurse Practitioner (PMHNP) to establish and grow an independent psychiatric... 

Rise Technical

Senior Firmware Engineer Job at Rise Technical

 ...Senior Firmware Engineer Houston, Texas (On-Site)$100,000 $140,000 + Medical/Dental/Vision + 401k + PTO + Paid Holidays Are you a software or firmware engineer with experience in embedded systems, low-level programming, and hardware-integrated product development...