Job Description

Our client, a leading energy supplier providing structured natural gas and electricity products, is seeking a talented and driven Enrollment & Client Success Manager to support client onboarding, data management, and customer success operations.

Salary: $60,000–$65,000 annually, plus performance bonus

Office policy: Onsite, Staten Island

Responsibilities:

• Upload and enroll new client contracts
• Track successful enrollments and client drops
• Create renewal screens for existing clients
• Update and maintain the customer service CRM (HubSpot)
• Support updates to the contracts database
• Assist with daily utility meter read file processing
• Oversee weekly and monthly enrollment/drop reports for internal distribution
• Assist with billing disputes and cancellations/re-bills

Education, Experience & Skills:

• Highly self-motivated with strong problem-solving abilities
• Ability to multi-task in a time-sensitive, high-pressure environment
• Proficiency in Microsoft Word and Excel required
• Strong written and verbal communication skills

Compensation & Benefits:

• Salary: $60,000–$65,000 annually, plus performance bonus
• 401(k) with employer match (100% of the first 3%; 50% between 3–5%)
• Health benefits available

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