Position: Call Center Representative
Duration: 6 Month Contract
Location: Springdale, OH 45246
Onsite: 5 days/week
Interview Process : 1 round, on-site
Required Skills & Experience
Nice to Have Skills & Experience
Job Description
An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, and/or online chat. These employees are to represent a local bank well by presenting a positive, professional image while meeting or exceeding customer expectations. The ideal candidate is comfortable being seated the majority of the day taking calls and looking for growth and longevity!
Essential Functions/Responsibilities:
- Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, and online chat
- Recognize sales opportunities and refer clients to sales associates
- Remain current on products, services, policies, and procedures
- Resolve customer inquiries or issues with respect to any loan product offered by the banking company
- Resolve customer issues through account research and utilization of support materials and resources
- Perform customer account transaction and maintenance activities accurately
- Strive for first contact resolution of customer inquiries, transactions, and problem resolution
- Escalate customer requests requiring additional knowledge or expertise as defined by department leadership
...Job Description LOCATION : MANHATTAN NY SEND RESUME OR EMAIL TO : ALEXG @ SMITHARNOLD.COM VP PMHNP RECRUITMENT OR CALL (***) ***-****1199 Union Benefits A highly respected nonprofit behavioral health organization in New York City is seeking an experienced...
...Work from Home Data Entry & Office Administration Remote Online Role About the Job We are seeking organized and motivated individuals... ...from home while completing computer-based office tasks and assisting with online research projects across multiple industries....
...according to standard procedures. * Assists higher level technicians in setup of laboratory equipment and in recording data for experiments and procedures. * Requires knowledge in using various instruments to prepare for and perform tests. * Performs routine and...
...focus and attention to detail for extended periods of time Degree in any of the following: Linguistics, Communications Science, Journalism, Copyrighting, Education or related Language fields. Experience annotating data with linguistic, syntactic, semantic,...
Now Hiring: Experienced Residential Cleaning Contractors Company: Spotless L.I. Location: Suffolk County, NY (work in surrounding residential areas) Position Type: 1099 Independent Contractor Pay: Competitive rates ($30-$40/hr + tips) About the Opportunity...