Billing Specialist Job at Insight Global, Richmond, VA

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  • Insight Global
  • Richmond, VA

Job Description

Required Skills & Experience

3+ years of accounts receivable or accounts payable experience 3+ years of invoicing experience 1+ years of customer service experience

Job Description

Insight Global is seeking a candidate to support our client with billing operations. Day to day consists of: Processing meter reading and billing exceptions within specific deadlines Processing water leak adjustments (inlet and outlet, underground, burst pipes and silent leaks) Process sewer rebates (request dye test) Correction of wrong size dials Reviewing and correcting billing invoices to ensure accurate and timely billing Computing and processing adjustments to customer accounts Working various reports in the area and contacting customers via letter or phone for purposes of resolving the issue Maintaining various reports, account logs and files and the timely submission of same to supervisor and appropriate staff Communicating with internal and external customers in a timely and professional manner to provide and maintain good customer service delivery.

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