Role Description
At Hudson Pacific Properties, we provide best-in-class office space to the biggest names in entertainment and tech and we're seeking an Assistant Property Managerto support some of our premier properties in Los Angeles.
The Assistant Property Manager (APM) serves as a key point of contact for tenants, vendors, and visitors and supports all aspects of building operations. From preparing financial reports to providing excellent service to tenants, this role requires an experienced and collaborative professional who can build positive relationships and maintain a high level of organization amidst a fast-paced, constantly evolving environment. The APM assists in all aspects of property management for assigned properties, including, but not limited to tenant relations, leasing, operations, financial, and administrative duties.
What You’ll Do
Greet tenants, including during daily First Hour Focus, and manage building access.
Maintain appearance of the office and signage throughout the buildings, i.e. lobby directory, elevators, corridor, restroom, vacant spaces, etc.
Manages regular porter, landscaping, and janitorial inspections, noting maintenance and cleaning issues, preparing punch lists, and assisting with walk throughs of projects with tenants and contractors.
Handle escalated tenant issues, prepare incident reports, and ensure prompt responses to tenant requests, including preparing work orders for engineering, security, janitorial services, and other appropriate personnel.
Attend meetings for smaller-scale Tenant Improvement jobs such as carpet and paint work.
Assist in developing, updating, and reviewing tenant manuals, emergency procedures, emergency contact lists, and formal tenant communications (notices, mailings, memos, invitations, newsletters, etc.).
Create initial draft of Lease Commencement Letters and assist with tenant move-in and move-out procedures, communications, and processes.
Collect necessary documents for tenant files (i.e. leases, amendments, build-out and sign plans, estoppel letters, etc.).
Assist with preparation of annual budgets and re-forecasts, including entering operating expenses, and CAM and Tax escalations and reconciliation.
Assist with preparation of monthly variance report, aged delinquency report, rent rolls, and other financial reports.
Prepare and distribute tenant rent statements and administer collection of account receivables including late fees and communication with accounting.
Review and approve accounts payable invoices and prepare vouchers for payment with documentation and lien releases.
Prepare invoices for miscellaneous contractor charges.
Maintain Cash Flow daily including inputting contracts, invoices, and payments.
Collect retail sales reports from tenants, if applicable.
Support Tenant Coordinator in ensuring accurate tenant bill-backs and internal re-bills in a timely manner with supporting materials.
Miscellaneous duties as assigned.
What You’ll Need
Bachelor’s Degree or equivalent experience.
Minimum two years in commercial real estate or property management.
Excellent computer skills and demonstrated working knowledge of computers and software including MS Windows, Word, Excel and PowerPoint.
Knowledge of basic accounting.
Polished professional demeanor with strong communication and interpersonal skills to interact with tenants, vendors and other contacts. Excellent verbal and written English communication skills.
Ability to work under pressure and manage competing priorities while staying focused and meeting deadlines without sacrificing accuracy.
Ability to multi-task and work independently with keen eye for detail.
Ability to adapt to a changing environment and perform in a fast-paced entrepreneurial environment.
Essential Physical Functions/Environment:
Requires a wide range of constant physical activities, including but not limited to: standing, walking, and sitting.
Frequent repetitive movements.
Requires close, distance, peripheral vision and depth perception.
Salary Range: $33.00 to $38.00 hourly USD (subject to relevant experience).
About Us
Hudson Pacific Properties (NYSE: HPP) is a real estate investment trust serving dynamic tech and media tenants in global epicenters for these synergistic, converging, and secular growth industries. Hudson Pacific's unique and high-barrier tech and media focus leverages a full-service, end-to-end value creation platform forged through deep strategic relationships and niche expertise across identifying, acquiring, transforming, and developing properties into world-class amenitized, collaborative, and sustainable office and studio space.
Hudson Pacific Properties is proud to be an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law.
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